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FAQ

You've found the Frequently Asked Questions section of our website.  If you don't see the answer to your question below please email us at [email protected] and one of our team members will get back to you with an answer within 24 hours!

Q. How do I create an account?

1) Click the person in the top right corner of the website.

2) You will see "New customer? Sign up for an account"  Click "Sign up for an account"

3) Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Q. How do I edit my account information?

1) Click the person link at the top right hand side of our site to edit your account information.

2) Log in to your account.  

3) Click "View addresses"

3) Click "Edit

Q. What if you forgot your password?

A. Click the person at the top right corner of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Q. How do I track my package?

A. Click the person link at the top right hand side of our site to track your order.

Q. How do I return my product?

A. Please click here for more information on returning an item.

Q. How much is shipping?

A. Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Q. How do I use a coupon?

A. After adding items to your cart, click the shopping cart link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box that says "check out". On the next page on the right, there is a box called discount. Add your coupon code and hit "apply".

Q. I want to join your mailing list.  How do I join?

 A. It's easy.  Just scroll to the bottom of any page and in the bottom right hand corner you will see the words "Newsletter Sign Up" and underneath that will be a text box where you can enter your email address to subscribe to our newsletter.  We will never spam you and we promise to never share your email with anybody else or any other business.  You can always unsubscribe at any time.